Refund Policy
Effective date: 2026-09-16
This refund policy applies to Curtainlab and all services published on our website, including fabric samples, measuring visits, and installation bookings.
At Curtainlab, we are committed to providing quality services and products. Our refund policy outlines the conditions under which refunds may be granted.
Refund Eligibility
To be eligible for a refund, your request must be made within the designated period after receiving your order. Ensure that the items are in their original condition.
Exclusions from Refunds
Certain items may be excluded from refunds, including custom-made products tailored to your specifications. Please review our policy for specific details.
How to Request a Refund
To initiate a refund, please contact our support team with your order details. We will guide you through the necessary steps.
Refund Processing
Once your refund request is approved, processing will take a few business days. We will keep you informed throughout the process.
Order Cancellation
If you wish to cancel your order, please notify us as soon as possible. Cancellations can be processed within a specified timeframe, ensuring a smooth resolution.